Crisis Intervention Specialist – Tier I

Reports To

Job Purpose

Key Responsibilities

• Deliver trauma-informed crisis intervention and prevention services in diverse community settings, including hospitals, jails, and private residences.
• Provide crisis counseling, case coordination, consultation, pre-admission screening, and support with transportation and documentation.
• Collaborate with law enforcement, healthcare providers, outpatient clinics, and other community partners to ensure coordinated care and safety.
• Maintain and update the Crisis Resource Directory to support efficient service delivery.
• Offer education, emotional support, and service navigation to family members and significant others of individuals receiving crisis services.
• Respond promptly to crisis contacts, including phone and walk-in inquiries.
• Participate in the on-call rotation for crisis response coverage.
• Serve as a notary during crisis events when needed.
• Stay informed on legal procedures related to involuntary detention and ensure compliance.
• Complete all required documentation accurately and in a timely manner.
• Perform other duties as assigned by the supervisor or Chief Executive Officer.
• May serve as Team Lead based on staffing patterns.

Qualifications

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  Salary is based on education, experience, and applicable shift differentials.

Working Conditions

Physical Requirements

Direct Reports