Crisis Intervention/Victim Specialist

JOB DESCRIPTION

POSITION: Crisis Intervention/Victim Specialist

LOCATION: Red Cliff Protective Services Building

SALARY: $22-25/hour, 40 hours per week plus benefits

SUPERVISOR: Protective Services Division Administrator

THIS IS A REGULAR FULL-TIME NON-EXEMPT POSITION

JOB SUMMARY: The Crisis Intervention/Victim Specialist is responsible for providing crisis response, information, referrals, emotional support, and personal advocacy to people who are victims of crimes, trauma, violence. This position also serves as a liaison between victims and various agencies, including the Red Cliff Police Department, Red Cliff Tribal Court, Bayfield and Ashland County Sheriff’s Offices and Circuit Courts, their victim services and advocacy entities in the surrounding communities.

DUTIES AND RESPONSIBILITIES:

1. Provide trauma-informed crisis intervention via phone or in-person.

2. Respond to local hospitals, schools, law enforcement agencies, or secured crime scenes as requested.

3. Provide medical, law enforcement and judicial accompaniment as needed or requested.

4. Assist with safety planning & Lethality Risk assessments, as needed or requested.

5. Provide personal advocacy, and information regarding crime victim’s rights

6. Attend hearings, and other court proceedings that occur during the justice process

7. Communicate and collaborate with law enforcement, prosecuting attorney, hospital personnel, etc., while strictly maintaining client confidentiality standards.

8. Gather and document daily incidents reports and calls for service data.

9. Coordinate with other advocates and programs to ensure effective and comprehensive service delivery.

10. Make mandatory reports of child/elderly/disabled abuse to appropriate agencies as required by law.

11. Maintain accurate data entry & collection for program quality, records & reports; data systems, as assigned, manage client records

12. Engage in professional development/continuing education as needed to develop expertise in key elements of the role.

13. Collaborate with local programs and agencies that provide services to victims of crime.

14. Maintain the confidentiality of all client information and data in accordance with federal and state regulations.

15. Demonstrate tact, courtesy, and respect in all communication and interaction with clients, visitors, and staff; and with outside agencies.

16. Attend staff meetings and other meetings, in-services, and other events as directed by supervisor.

17. The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor.

SUPERVISORY AUTHORITY: None

KNOWLEDGE:

1. Good communication skills, both written and oral.

2. Understanding of and sensitivity to the unique circumstances of underserved populations.

3. Knowledge of, or ability to learn, the resources available to families.

4. Ability to document and track face to face contracts, phone calls and other correspondence.

5. Awareness of and sensitivity to Ojibwe culture and traditions.

6. Competency in crisis management.

QUALIFICATIONS:

1. Associate’s degree in human services field OR two years’ experience in a human services field preferred

2. Prior experience as a victim advocate strongly preferred.

3. Demonstrated skill in writing, speaking, interpersonal communication, and teamwork.

4. Public speaking and training facilitation experience preferred.

5. Experience working within the Red Cliff community or Tribal communities is highly preferred.

6. Must have a valid driver’s license, vehicle and appropriate vehicle coverage and maintain driver’s eligibility as a condition of employment. Be eligible to be put on the tribe’s vehicle insurance policy.

PERSONAL CONTACTS: Regular contact will be made with clients/victims, community members, Program Directors and staff, and consultant(s).

PHYSICAL REQUIREMENTS: This position primarily works in an office environment and requires frequent sitting, standing and walking. The role occasionally requires rapid movement and standing for extended periods during crisis response, court accompaniment, or training activities.

WORK ENVIRONMENT: All Tribal Buildings are smoke free.

TRAVEL REQUIREMENTS: Staff may occasionally be required to travel locally and nationally in tribal or own vehicle to attend conferences or other related events.

BEHAVIOR AND ATTITUDE: The vision, goals and objectives of the Red Cliff Band of Lake Superior Chippewa requires that the employee performs in both a professional and personable manner. The manner in which the employee relates to fellow employees, customers and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each customer, visitor and fellow employee is a requisite of successful job performance. Any behavior or attitude that tarnishes the name or image of the Red Cliff Band of Lake Superior Chippewa will be subject to immediate disciplinary action up to and including termination.

Indian preference will be applied in the case of equally qualified applicants, but all qualified applicants will be considered. This job description is subject to change at employer’s discretion, after consultation with the employee.

APPLICATION SUBMITTAL REQUIREMENTS: The following items are required for this position:

1. Completed Tribal Application, to include work history and references, available on the Tribal website.

2. Tribal Background Investigation Disclosure; available on the Tribal website.

3. Consent to Release Liability and Reference Information Form; available on the Tribal website.

4. Resume, required, cover letter, optional.

5. Post-secondary transcripts or certifications; if applicable.

POSTING DATE: December 16, 2025

DEADLINE: December 30, 2025

FOR FURTHER INFORMATION CONTACT:

Red Cliff Band of Lake Superior Chippewa Human Resources Department

88455 Pike Road

Bayfield, WI 54814

www.redcliff-nsn.gov

(715)779-3700

The Red Cliff Tribal Council has a Drug Free Work Place Policy and adheres to the intent of the Drug Free Work Place Act. All new hires are subject to a drug test prior to starting.

All applicants for employment with the Red Cliff Tribe will be subject to the background investigation and other requirements of RCCL Chapter 43, and are under a continuing obligation to supplement this application for employment with information concerning any convictions that occur after commencement of employment with the Tribe.

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person