CRM & Attribution Analyst

Festivals from India is hiring for their client ASIGN a CRM & Attribution Analyst in Chennai. The ideal candidate will be responsible for maintaining the structural backbone of client and lead data across the Asign Partner Network (APN) and related sales workflows. This role ensures that every lead is accurately logged, attributed to the correct partner, and updated throughout the sales lifecycle. They work at the intersection of data integrity, business rules, and CRM platform logic. This person will own the lead attribution logic — such as first-touch claim windows, lock periods (6 to 18 months), reassignment workflows, and special edge cases. They also work closely with the Partner Operations team to enforce fair partner tracking and payout validations. This role is analytical, detail-oriented, and deeply embedded in both the Zoho CRM environment and data systems that power commissions, tier upgrades, and partner recognition.

About ASIGN:

ASIGN is a first-of-its-kind product & services company built specifically for the art and collectibles ecosystem. Our proprietary technology physically connects artworks and collectibles to our secure digital environment. We have built ASIGN for artists, creators, collectors and businesses to do everything they want to do—all in one place!

ASIGN invites the entire art and collectibles ecosystem to capitalize on our whole range of tools and technologies. We provide services such as assigning global identification numbers, assisting with artwork documentation, inventory management, invoicing, shipping & logistics tracking and a high-visibility marketplace for selling your authentic works of art.

Visit the ASIGN platform on this link: https://www.asign.art/

Requirements:

• 2–3 years of experience in CRM management, sales operations, or data analysis roles.
• Maintain accurate CRM records for leads, clients, and partners; ensure data hygiene, de-duplication, and correct tagging.
• Own and enforce lead attribution logic, including lock periods, reassignment workflows, and partner-to-client mapping.
• Manage data syncs and integrations across CRM, Google Sheets, Airtable, and other systems; support automation/API improvements.
• Generate weekly reports on lead flow, attribution, and deal closures; validate data for commission releases.
• Collaborate with Partner Operations to resolve attribution conflicts, support tier audits, and ensure fair partner tracking.
• Work closely with Tech and Ops teams to refine CRM structures, processes, and reporting for scalability.

Please note:

• The vetting process for this role comprises 2-3 rounds of interviews and may be followed by a brief assignment.
• The Art X Company is hiring for this role on behalf of ASIGN.
• This is an on-site, full-time position based in Chennai.
• ​Salary band for this role is available upon request.

Job Type: Full-time

Benefits:

• Health insurance
• Paid sick time

Work Location: In person