CRM Data Analyst

Wingie Enuygun Group is Turkey's leading travel marketplace with more than 20 million visitors and 70 million page impressions each month. With its user-focused service, more than 500,000 travelers worldwide book their flights on Wingie Enuygun Group every month.

We invite you to have the opportunity to work in Wingie Enuygun Group's young and dynamic team.

We are looking for a CRM Data Analyst for Wingie Enuygun Group's growing Growth department. With this position, you will have the chance to take part in the team that has developed one of the most successful internet businesses in Turkey.

Requirements

What Makes You Special?

• Bachelor's or Master's degree in Statistics, Engineering, Mathematics, Computer Science or a related field
• 3+ years of experience in CRM, Growth, or Data Analytics ideally within e-commerce, retail, or tech-driven environments
• Strong SQL skills and experience working with relational databases
• Hands-on experience with data visualization tools (Looker Studio, QlikSense, Power BI, Tableau, etc.)
• Experience in customer segmentation, campaign performance analysis, and retention metrics
• Knowledge of CRM platforms (Insider or equivalent), with hands-on experience in push, SMS, and in-app campaigns
• Analytical and algorithmic mindset able to transform data into actionable insights and growth recommendations
• Excellent communication and storytelling skills, with the ability to make data meaningful for business stakeholders
• A growth mindset, connecting analytical findings with business outcomes to drive measurable impact
  
  

What Will You Do?

• Partner with Growth and CRM teams to design, analyze, and optimize customer campaigns (push, email, SMS, in-app)
• Build and maintain customer segmentation models to support personalization and engagement strategies
• Analyze campaign performance metrics and generate insights to improve conversion, retention, and lifetime value
• Collaborate with cross-functional teams (Product, Marketing, Data) to turn data into actionable growth opportunities
• Create automated dashboards and reports that track CRM KPIs and customer behavior trends
• Support data-driven decision-making by connecting business questions with analytical solutions
  
  

Benefits

What do we offer?

• The opportunity to work with the latest technologies and tools which serve the needs of millions of travelers worldwide,
• The chance to witness firsthand how we have managed to become a rapidly scaling and now globalized e-commerce company in Turkey and to be a part of a culture that centers around data, productivity, and customer satisfaction,
• Lifelong learning, development, and growth opportunities with ongoing training sessions, internal and external training programs, and free access to e-learning platforms such as Coursera, Udemy, Symfonycasts, Lynda, Edx, Oreilly,
• Appointments with our nutritionist for you to take a step towards healthier lifestyle,
• A comprehensive orientation program to get you acquainted with the Wingie Enuygun team and start contributing from the first day,
• An office environment without a dress code,
• Meal card for lunch and daily access to healthy snacks (Multinet),
• Social club memberships (Basketball Club, Football Club, Volleyball Club, Game Club, Culture and Art Club),
• Complementary health insurance (Anadolu Sigorta),
• Life insurance (Zurich),
• Commuter benefits covering the number of days you come to the office,
• Two big parties to celebrate your successes with your team,
• Discounts on flight tickets and hotel reservations from Wingie Enuygun Group,
• Carrefour Gift Card to contribute to grocery shopping once a year,
• Marriage and birth gifts