CRO - Female - Jwelery sales

Location, Borivali west

Salary range, 35-45k

Age, upto 40 years

10.45-TO 9 PM

06 working days

Gender, Only Female candidates can apply with min 2+ year of jewellery sales experience from a reputed firm

Customer Relations Officer (CRO)

· Focus: Building and maintaining relationships with individual customers to drive loyalty and repeat business.

· Key Responsibilities:

o Welcoming and engaging customers to understand their preferences.

o Maintaining customer profiles, including purchase history and special occasions.

o Following up with customers after a sale to ensure satisfaction.

o Handling customer queries, feedback, and service requests.

o Coordinating with sales, repair, and production teams.

o Assisting with loyalty programs, promotions, and customer events.

o Resolving customer complaints and issues.

· Additional Responsibilities (Depending on the company):

o Acquiring new customers.

o Managing showroom activities and operations.

o Building connections with institutions for business growth.

o Assisting with sales transactions and inventory.

· Focus: Overarching strategy to maximize revenue through all departments.

· Key Responsibilities:

o Leading sales, marketing, customer success, and partnerships.

o Developing and implementing revenue strategies and goals.

o Managing forecasting, pipeline, and pricing models.

o Aligning all revenue-generating departments to work cohesively.

o Overseeing go-to-market (GTM) planning.

o Defining key performance metrics for revenue generation.

o Managing strategic partnerships and channel development.

o Reporting on revenue performance to the CEO or board.

Job Types: Full-time, Part-time

Pay: ₹35,000.00 - ₹45,000.00 per month

Expected hours: 8 – 9 per week

Benefits:

• Provident Fund

Application Question(s):

• Do you have 2= year of experience into jwellery sales?
• Do you speak gujarati?
• Do you stay under 15km of Borivali
• Are you ok with 10.45 AM TO 9PM job routine
• are you below 40 years of age?

Education:

• Higher Secondary(12th Pass) (Required)

Language:

• Gujarati (Preferred)

Work Location: In person