CSR Call Center Job

We are hiring a Customer Service Representative (CSR) for our Medicare & ACA campaign.

Requirements:

• Good English communication skills
• Call center or healthcare experience (min: 6 months preferred)
• Ability to work night shifts

Responsibilities:

• Handle outbound calls related to Medicare & ACA
• Assist customers with basic inquiries and eligibility questions
• Transfer calls to licensed agents when required
• Maintain call quality, compliance, and accurate records

Location: On-site
Shift: Night Shift-Full-time (7:00pm-4:40am)

Ability to commute:

• Rawalpindi Satellite Town: Reliably commute (Required)

Location:

• Rawalpindi Satellite Town (Required)
• 3rd Floor, Above Bank Alfalah, Saidpur Road, Rawalpindi

Walk-in Interviews: Monday to Friday | 6:00 PM – 12:00 PM

Job Type: Full-time

Pay: Rs30,000.00 - Rs50,000.00 per month

Application Question(s):

• Do you have a minimum of 6 months of experience in a call center?

Location:

• Rawalpindi (Required)

Work Location: In person