CSR - Customer Service Representative

Job Summary
Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our customers, addressing inquiries, and resolving issues efficiently. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment. A background in customer service is preferred.

Duties

• Communicate effectively with customers via phone, email, and in-person to address inquiries and provide information about products and services.
• Utilize Excel for data entry, reporting, and inventory management tasks.
• Collaborate with team members to improve service delivery and resolve customer complaints promptly.

Experience

• Previous experience in a customer service role is highly desirable.
• Strong organizational skills are required to handle multiple tasks simultaneously while maintaining attention to detail.
• Ability to communicate clearly and effectively with customers from diverse backgrounds.

If you are passionate about delivering outstanding customer service and thrive in a collaborative environment, we encourage you to apply for this exciting opportunity!

Job Type: Full-time

Pay: From $33,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Shift:

• 8 hour shift

Ability to Commute:

• Winston-Salem, NC 27106 (Preferred)

Ability to Relocate:

• Winston-Salem, NC 27106: Relocate before starting work (Preferred)

Work Location: In person