CSR - Customer Service Representative / Dispatcher

Job Summary

At Earl's Plumbing, Heating and Air, we are rapidly growing, and now have a need for another Dispatcher/Customer Service Representative. The CSR is responsible for receiving, coordinating, and scheduling service calls from customers, and editing those same jobs from technicians. Work involves evaluating incoming calls to determine priority of service needs, giving assistance when needed, and entering the appropriate data for dispatch. Strong verbal & computer skills are a must. Paid training, advancement/growth potential, vacation time, health insurance plan, outstanding group of people to work with. At Earl's we believe in Quality, Integrity, Generosity and Respect - these characteristics, along with a positive attitude are a must. To be considered, send your resume to sam.mayfield@callearls.com. Thanks and God Bless! TACL #B0026940 PLUMBING LICENSE #M-6772

Qualifications and Skills

Collaborative, Problem-Solving and Analytical Skills, Decision-Making Ability, Good Listening Skills, Strong Verbal Communication, Stress- and Time-Management Skills, Business and Accounting Skills, Customer-Service and Interpersonal Skills,

Benefits

Paid training, advancement/growth potential, vacation time, health, dental & vision insurance plans

Job Type: Full-time

Work Remotely

• No

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Dispatching: 1 year (Preferred)

Work Location: In person