CSR - DME Campaign

Job Title: Call Center Agent – DME Campaign

Company: Amigos BPO

Location: Lane 5, Main Peshawar Road, Rawalpindi

Job Type: Full-time (In Person, Night Shift)

Salary: Up to 50,000 PKR per month + performance bonuses

About Us
Amigos BPO is a fast-growing call center specializing in international healthcare campaigns. We are committed to providing exceptional customer experiences and helping clients achieve their goals through reliable, results-driven teams.

We are currently seeking energetic and motivated Call Center Agents for our Durable Medical Equipment (DME) Campaign. This is a great opportunity for candidates with strong communication skills who are looking to build their careers in the BPO industry.

Key Responsibilities

• Handle outbound calls to generate leads for DME (Durable Medical Equipment) services.
• Communicate effectively with U.S.-based customers, verifying eligibility and gathering required information.
• Achieve daily, weekly, and monthly sales/lead generation targets.
• Maintain a positive and professional attitude during all interactions.
• Accurately update call records and reports in the system.
• Work collaboratively with the team to ensure overall campaign success.

Requirements

• Minimum 1 year of call center experience (DME or Medicare campaign preferred).
• Excellent English communication and convincing skills.
• Ability to work in a fast-paced, target-driven environment.
• Strong problem-solving skills and a results-oriented mindset.
• Availability to work night shift (6:00 PM – 3:00 AM).
• Must be able to work on-site at our Rawalpindi office.

What We Offer

• Competitive salary package up to 50,000 PKR.
• Performance-based bonuses and incentives.
• Paid training to enhance professional skills.
• Career growth and advancement opportunities.
• Supportive and professional workplace environment.

Work Schedule

• Monday to Friday, 6:00 PM – 3:00 AM (Night Shift)

Job Type: Full-time (Onsite)
Location: Lane 5, Main Peshawar Road, Rawalpindi

How to Apply
Interested candidates are encouraged to apply through Indeed or submit their updated CVs directly on hrm.amigosbpo@gmail.com. Shortlisted applicants will be contacted for interviews.

Join Amigos BPO and be part of a winning team!

Job Type: Full-time

Pay: Rs50,000.00 - Rs100,000.00 per month

Experience:

• DME campaign : 1 year (Preferred)

Work Location: In person