CSR/Call Center Agents/Medical Admin

Job Opportunity: CSR/Call Center Agent at Australian Company's Islamabad Office

Position: CSR/Call Center Agent/Medical Admin

Location: E-11, Islamabad, Pakistan

Job Type: Full-time

Salary: 60,000 - 80,000 PKR (salary range based on interview performance)

Working Hours: 3:00 AM - 12:30 PM

About the Company:

An Australian Company is seeking dedicated and enthusiastic individuals to join our team as CSR/Call Center Agents at our Islamabad office located in E-11. We provide a dynamic and inclusive work environment where employees are encouraged to excel and grow.

Key Responsibilities:

• Handle inbound and outbound customer calls professionally and courteously.
• Provide excellent customer service, addressing customer inquiries, resolving issues, and ensuring customer satisfaction.
• Communicate effectively within and outside the organization to ensure smooth interactions.
• Maintain accurate and detailed records of customer interactions.

Requirements:

• Fluent in English with exceptional communication skills.
• Ability to effectively communicate with customers and colleagues.
• Proficient in using communication tools and software.
• Flexibility to work from 3:00 AM - 12:30 PM.
• Strong problem-solving skills and a customer-centric approach.

Benefits:

• Competitive salary package based on interview performance.
• Opportunity to work with an Australian company and gain international exposure.
• Inclusive and collaborative work environment.
• Growth and advancement opportunities within the organization.

Note:

• Female candidates are strongly encouraged to apply.
• Office timings are aligned with Australian Standard Time and may vary occasionally.
• Only shortlisted candidates will be contacted for interviews.

Pay: Rs60,000.00 - Rs80,000.00 per month

Work Location: In person