CSR/Self verifier

Strive BPO is seeking motivated and customer-focused individuals to join our team as Customer Service Representatives (CSRs) & Self Verifiers. In this role, you will be the first point of contact for customers, handling inquiries, resolving issues, and delivering an exceptional customer experience.

Key Responsibilities:

• Handle inbound and outbound customer calls in a professional manner
• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints efficiently and effectively
• Maintain accurate records of customer interactions
• Meet performance targets and KPIs
• Provide product and service information to customers

Requirements:

• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to work in a fast-paced environment
• Basic computer proficiency
• Previous call center or customer service experience is a plus

What We Offer:

• Competitive salary package
• Performance-based incentives
• Professional work environment
• Career growth opportunities

Work Schedule

• Full-time position
• Flexible scheduling options may be available

If you are looking for a rewarding sales career with strong income potential and growth opportunities, apply today!

Job Type: Full-time

Work Location: In person