Culture & Operations Coordinator

Overview
At Optii Solutions, we design, build, market, and maintain intelligent tools for hotels to thrive in the modern world. Our product is utilized by some of the top hotels in the world, and the company’s growth is limitless with the addition of great talent.

We’re looking for a proactive and detail-oriented Culture & Operations Coordinator (Austin, TX preferred) to support our CEO, team operations, and company culture. This junior role is ideal for someone early in their career who is eager to learn the basics of HR, provide reliable administrative support, and help foster an engaging, values-driven workplace. You’ll work closely with the CEO, leadership, and our outsourced HR partner while gaining exposure to people operations, internal communications, and event coordination.

Key Responsibilities

Executive & Admin Support

• Provide direct administrative support to the CEO, including scheduling, travel coordination, and expense management.
• Assist with preparing agendas, materials, and follow-ups for meetings.

HR Support & Liaison

• Act as the point of contact with our outsourced HR provider for onboarding, employee questions, and basic HR administration.
• Support new hire onboarding to ensure smooth first-day experiences.

Culture & Engagement

• Assist in organizing culture-building activities, recognition programs, and team events.
• Help draft internal communications and share employee updates that reinforce company values.

Operations Support

• Provide general administrative support for cross-functional projects.
• Maintain team documentation and assist with small process improvements.

Learning & Growth

• Gain exposure to HR processes, compliance basics, and people operations.
• Develop skills in event planning, internal communications, and operations coordination.

Qualifications

• 1–2 years of work experience (internships or admin roles welcome); interest in HR or people operations is a plus.
• Strong organizational and communication skills.
• Comfortable juggling multiple tasks and learning new tools.
• Enthusiasm for company culture, teamwork, and employee engagement.
• Based in Austin, TX preferred (hybrid/in-office flexibility depending on company needs).

Other Requirements

• Position is located in our office in Austin, Texas, or may be a remote or hybrid workplace enabling a mix of office and home-based work.
• Eligibility to work in the United States is required.
• May require some flexible scheduling to accommodate international team collaboration.

What Success Looks Like

• The CEO is supported with reliable scheduling, logistics, and admin assistance.
• Employees feel welcomed, informed, and engaged in company culture.HR tasks run smoothly thanks to effective coordination with our HR partner.
• You are building confidence and growing in knowledge of HR and people operations.

Here's why you'll love working at Optii!

• Our product goals are to work smarter, not harder, increase team productivity, and provide an intelligent, market-first technology, and our culture reflects that.
• We are a team of high performers who are encouraged and rewarded for exceeding performance expectations.
• We value fairness and equity, which is why we recently revamped our PTO program to allow all full-time employees four weeks of time off per year.
• Our transparent leadership style enables Optii team members to stay aligned with the Company's goals and performance through regular all-hands meetings.
• Because we care what our employees think and encourage candid feedback, we regularly survey them on various topics through an app called OfficeVibe.
• We promote inclusiveness and camaraderie through regular "hangouts" and team activities.
• We've brought on a company culture partner to drive our intentionality around employee engagement and to support our company leaders in facilitating these efforts.
• We offer a generous benefits and time-off package.

Optii is an equal opportunity employer. All applicants are considered for positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, severe/morbid obesity, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the company, its clients, and its employees.

Job Type: Full-time

Pay: $53,920.00 - $68,431.00 per year

Work Location: In person