Customer Account Representative

As a Customer Account Representative, you’ll be at the forefront of representing our client’s products, engaging with customers, and driving sales revenue. Each day you’ll connect with consumers, provide detailed product insights, and demonstrate how these products can meet their needs, all while creating a superior service experience.

TheCustomer Account Representative’s primary responsibility will involve the overall success of our customers. The Customer Account Representative will be able to resolve inquiries to the highest level of knowledge on products and services, communicate regularly with managers and our customers, resolve issues to create a seamless experience and more. Our Customer Account Representatives are specialists in their delivery of products and services our client offers while operating all sales functions. Apply today to learn more about our Customer Account Representative role to see if it is perfect for you!

Customer Account Representative Responsibilities:

• Engaging directly with customers and answering questions to provide detailed product information during their enrollment process
• Demonstrating the features and benefits of products, showcasing how they meet customer needs and offering practical solutions specifically tailored to them
• Work with customers to facilitate the process of any sales orders while managing customer’s interactions professionally and compliant meeting all client expectations
• Identifying opportunities to upsell or recommend product upgrades, offering customers premium options that enhance their overall experience while increasing sales potential
• Adhering to all compliance regulations set forth by both clients and our company, ensuring that all activities align with brand standards and company policies

Customer Account Representative Qualifications Preferred:

• High School diploma or equivalent
• Experience in customer services, sales or any customer-facing role is highly preferred
• Strong verbal and interpersonal communication skills, enabling you to confidently engage customers, clearly communicate product benefits, and represent our client’s services with professionalism
• Adaptability and flexibility to handle diverse customer interactions, navigate various sales situations, and excel in a dynamic sales environment
• Proficiency with POS systems, sales tracking tools, and mobile apps, ensuring smooth reporting of sales activities and customer feedback
• Driven and enthusiastic about achieving both team and personal goals, with a positive attitude and a commitment to contributing to the overall success of the Client Account Manager team

Job Type: Full-time

Pay: $3,000.00 - $4,500.00 per month

Schedule:

• Day shift
• Monday to Friday

Work Location: In person