Customer Care / Admin Assistant

ABOUT THE ROLE

CFH Manufacturing is looking for a proactive and detail-oriented Customer Care / Admin Assistant to join our team in Dubai. This full-time role is central to the smooth day-to-day operation of our office, providing critical administrative and customer service support across multiple departments.

The successful candidate will serve as the first point of contact for clients, manage administrative functions, and support logistics and order processing activities. If you are organized, a strong communicator, and have a background in accounting or office administration, we want to hear from you.

KEY RESPONSIBILITIES

• Respond to client inquiries promptly and professionally via phone, email, and in person; prepare and send accurate quotations.
• Manage and replenish office supplies and equipment; liaise with vendors as needed.
• Handle all incoming and outgoing correspondence, ensuring timely distribution and filing.
• Assist in the preparation and coordination of order dispatches, working closely with the logistics and warehouse teams.
• Maintain organized filing systems (physical and digital) for administrative and client records.
• Support senior management and staff with general administrative tasks, scheduling, and documentation.
• Process basic accounting entries and maintain records using XERO accounting software.
• Ensure compliance with company policies and UAE labor regulations in all administrative activities.

Requirement

Degree or diploma in Accounting, Business Administration, or related field

Minimum 3 years of accounting or admin experience

Proficiency in MS Office (Word, Excel, Outlook)

Preferred / Advantage

Minimum 2 years hands-on experience with XERO accounting software

Knowledge of logistics, supply chain, or manufacturing operations

Prior experience working in a manufacturing or trading company in the UAE

Work Location: In person