Customer Care Dispatcher

Imagine working in a place where your manager truly believes in your personal and professional development.

It’s not imaginary. It’s imageOne.

It’s for real. We have an award-winning company culture like none you’ve ever experienced. We offer fantastic opportunities for professional development, financial stability and personal fulfillment.

We invest in your success. Each year you will complete a Vision and Goals Worksheet outlining your personal, professional and health goals. Our Leadership Team is required and excited to help you reach your ambitions.

We strive for life balance, not work-life balance. We genuinely want you to be happy.

We love to surprise you. Every single one of our team members gets a “We Care Friday” – an unexpected phone call on Thursday to tell you, “Don’t come in tomorrow. We’ve got you covered!”

No secrets here! We practice open book management, so you will always understand our financials. You’ll learn how to read an income statement and balance sheet like a pro and you’ll be financially rewarded through our profit bonus program.

We hire awesome people who strive to deliver extraordinary service. We’re looking for an experienced Customer Care Dispatcher to join our growing team. We’d love to talk to you!

Who We Are
ImageOne provides Managed Print Services and Document Lifecycle Solutions to companies throughout the United States - helping them decrease and control costs, improve productivity and simplify their printing and document workflow environments. Every day we bring energy, passion, and an unending drive to deliver an extraordinary customer experience. How awesome is that?

As the customer care dispatch, you are responsible for coordinating service efforts through our national partners, while managing phone calls and emails. Serve as middle communication for services between customers and on-site technicians. You will manage on average about 15-25 service calls per day. As well as upholding a strong dispatch and utilizing event planning skills.