G&G International

The job will mainly focus on e-commerce customer care including:<ul><li>Responding to inquiries from customers specifically from WhatsApp, Instagram, E-mails, and calls.</li><li>The job will also include follow-ups from customers who purchased the products i.e., asking for feedback, cancellations, refunds, etc.</li><li>Communicate with logistics regarding all the shipping coordination of the products involved.</li></ul>Requirements:<ul><li>Fluent in English.</li><li>Own Visa</li><li>Basic computer skills.</li><li>Quick learner, capable of mastering basic sales strategies for chat interactions.</li></ul>Job Type: Full-timeExperience:<ul><li>customer service: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>Job Type: Full-timePay: AED2,000.00 - AED4,000.00 per month

Work with multiple communication channels

Engage directly with customers across WhatsApp, Instagram, email, and calls to provide responsive e-commerce support in a vibrant Dubai setting. Build strong relationships through timely feedback requests, manage cancellations or refunds efficiently, and coordinate shipping with logistics partners—making every interaction positive and seamless.

Customer Care Executive

Customer Service

Communication

Basic Computer Skills

Sales Strategies

Logistics Coordination

Email Management

Social Media Communication

WhatsApp

Instagram

Join G&G International and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.