Customer Care Executive

Position Summary:
The Customer Care Executive The Customer Care Executive is responsible for handling customer inquiries, coordinating maintenance service requests, preparing quotations, and ensuring timely communication and customer satisfaction.

Key Responsibilities:

• Handle customer calls, inquiries, and service requests professionally.
• Coordinate with the maintenance team for job scheduling and follow-ups.
• Prepare and send quotations to customers as per company guidelines.
• Record complaints, create work orders, and ensure timely resolution.
• Maintain daily job reports and update customers on work status.
• Provide clear communication to ensure customer satisfaction.
• Support the maintenance team with basic administrative tasks.

Preferred Skills:

• Experience in maintenance or facility management is an advantage.
• Ability to prepare quotations accurately.
• Good communication and coordination skills.
• Basic computer knowledge (MS Office, email, CRM).

INTERESTED CANDIDATE PLEASE SEND YOUR CV TO: 0522770800

Job Types: Full-time, Permanent

Pay: AED2,000.00 - AED2,500.00 per month