Customer Care Executive

Job Description for Customer Service Executive /Sales Manager

As a Sr. Academic Consultant/Sales Manager, you will play a dual role in driving sales and providing expert academic counseling. Your responsibilities will involve managing a sales team, developing strategies to achieve sales targets, and offering customized academic advice to students. You will bridge the gap between the institution's goals and students' academic needs.

Responsibilities

• Handle the customers & provide details
• Provide personalized academic counseling to prospective enquires
• Oversee client relations and ensure excellent customer service.
• Conduct sales presentations and informative sessions for prospective students and parents.
• Ensure compliance with company policies and educational standards.

Qualifications

• Bachelor’s degree in Business, Education, or a related field.
• Minimum of 0-5 years of experience in sales and academic counseling.
• Proven track record of meeting deadlines.
• Strong leadership and team management skills.
• Excellent verbal and written communication skills.
• Ability to analyze market trends and develop effective sales strategies.
• Strong interpersonal skills with the ability to build rapport with students and parents.

Job Types: Full-time, Permanent, Fresher

Benefits:

• Cell phone reimbursement/Quarterly Bonus

Work Location: In person

Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person