Customer Care Executive - Bengali

• Handle customer queries, complaints, and order-related issues via phone, email, and chat.
• Provide accurate information and resolve concerns promptly to ensure customer satisfaction.
• Coordinate with internal teams (logistics, warehouse, product support) for issue resolution.
• Maintain records of customer interactions and follow up on pending cases.
• Demonstrate strong communication, problem-solving skills, and a customer-first mindset.
• Prior experience in e-commerce customer support will be an added advantage.

Job Type: Full-time

Pay: ₹18,000.00 - ₹28,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Language:

• Bengali (Required)

Work Location: In person

Speak with the employer
+91 8387902367