Customer Care Manager (Only Female)

Job Title: Customer Care Manager (Only Female)
Company: Thatha Patti Elders Foundation (or tell me the brand you need)
Location: Coimbatore, Tamil Nadu
Salary: ₹15,000 – ₹18,000 per month
Job Type: Full-time
Gender: Female Only

About the Role:
We are looking for a responsible and experienced Customer Care Manager (Female) to manage customer support operations and ensure high-quality service delivery. The ideal candidate should be patient, professional, and capable of handling customer escalations efficiently.

Key Responsibilities:

• Manage day-to-day customer care operations
• Handle customer escalations and resolve issues professionally
• Guide and supervise customer care executives
• Coordinate with internal teams for smooth service delivery
• Maintain customer records, feedback, and reports
• Ensure customer satisfaction and service quality

Qualifications:

• 1–3 years of experience in customer care or service management
• Excellent communication and leadership skills
• Strong problem-solving abilities
• Basic computer and reporting skills
• Experience in healthcare or service industry is an added advantage

Why Join Us?

• Supportive and respectful work environment
• Opportunity for career growth
• Meaningful role in elder care services

Contact Us:

Email: info@thathapatti.com
Phone: 8190900087
Website: www.thathapatti.com

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person