Customer Care Operations Expert

4. Customer Care Operations ExpertCompany: Industry Diversified Group Job Location Riyadh, Saudi Arabia Career Level Upper Management (Manager, Director, Head) Date Posted 28-10-2025 Ref. Number 165778 Years of Experience: 16 - 16 Customer Care Operations ExpertJob Description and Requirements: Customer Care Operations Expert for our semi-government client in Riyadh. Utilities experience is a must, preferable experience will be in water sector. Bachelor's degree in business or related field. Master preferred. 20+ years demonstrated experience helping organizations design or implement eƯective strategy within Utility Companies. Mastery with Customer Resolution. An in-depth understanding of Data Quality tooling and framework approaches. Comfortable with direct exposure to executive stakeholders, board members, and regulators Executing on projects with an Agile delivery methodology Ability to work both as an individual contributor and collaboratively in a multi teams environment. Strong knowledge of Microsoft Excel, PowerPoint, BI and Access. Strong organizational skills and attention to detail. Strong oral and written communication skills. Kindly send CVs to : Industry Diversified Group Job Location Riyadh, Saudi Arabia Career Level Upper Management (Manager, Director, Head) Date Posted 28-10-2025 Ref. Number 165778 Years of Experience: 16 - 16