CUSTOMER CARE REPRESENTATIVE

Job Description

We are seeking a dynamic and results-driven International Sales Representative for our Propane Division.

Key Responsibilities

• Manage inbound and outbound calls to address customer inquiries, complaints, and service requests.
• Provide customers with accurate information about after-sales services and maintenance schedules.
• Coordinate with the technical and sales teams to resolve client issues promptly.
• Record and update all customer interactions in the CRM system with attention to detail.
• Conduct follow-ups to ensure customer satisfaction and long-term retention

Requirements

• Intermediate or Bachelor’s degree.
• Previous experience in customer service or call centers (preferred but not mandatory).
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities with a customer-first mindset.
• Ability to multitask, stay organized, and manage workload efficiently.

What We Offer

• Competitive salary: Rs. 30,000 – Rs. 50,000 per month.
• A supportive and professional workplace environment.
• Opportunities for career growth and skill development.
• A chance to work closely with technical experts.

Work Location: Johar Town, Lahore

Job Type: Full-Time (Monday to Friday, 7 PM – 4 AM)

Job Type: Full-time

Pay: From Rs30,000.00 per month

Work Location: In person