Customer Care Representative (Female)

Key Responsibilities

• Attend customer calls, WhatsApp messages, and walk-in clients
• Provide detailed information about available apartments, shops and offices
• Guide clients regarding prices, payment plans, and booking procedures
• Maintain proper records of leads, inquiries, and client interactions
• Follow up with potential clients to convert leads into sales
• Coordinate with the sales team for site visits and bookings
• Handle customer complaints and after-sales queries
• Assist clients with documentation and file processing
• Maintain a professional and welcoming front desk environment

Required Skills

• Strong communication and interpersonal skills
• Confidence in dealing with clients face-to-face and on calls
• Basic knowledge of real estate (plots, files, installments, etc.)
• Sales and persuasion skills
• Good computer skills (MS Office, WhatsApp handling)
• Well-presented and professional attitude

Qualifications

• Minimum: Intermediate (FA/FSc)
• Bachelor’s degree preferred (Business, Commerce, or related field)
• Experience in real estate, sales, or customer service is an advantage
• Fresh candidates can also apply

Job Type: Full-time

Pay: From Rs35,000.00 per month

Work Location: In person