Customer Care Specialist – Freight & Logistics

Customer Care Specialist – Freight & Logistics

This is an ideal opportunity for someone looking to gain greater exposure in the freight forwarding and logistics industry. If you have more than three years of relevant experience, are willing to explore further facets of the industry, and have the ability to handle urgent matters without being overwhelmed by pressure, this opportunity may be ideal for you.

As the Customer Care Specialist – Freight & Logistics, you will be responsible for the following:

Job Description:

• Proactively interacting with the customers to secure new orders.
• Monitor and expedite shipments to ensure timely movement and delivery of cargo.
• Closely follow up with carriers and service providers to prevent delays and resolve operational issues.
• Maintain regular communication with customers and provide shipment status updates.
• Ensure all documentation related to shipments is properly prepared and processed.
• Coordinate with customs clearance teams and other stakeholders when required.
• Maintain accurate shipment records and update internal systems accordingly.
• Operating from customer locations when required.

Requirements:

• A Bachelor’s degree.
• A minimum of 3 years of related experience.
• Experience in aviation logistics (will be an added advantage).
• A good command of English. Arabic literacy is a plus.
• Qatar Residence Permit.

Working environment:

Ø Logistics & Engineering

Ø Friendly but serious about work.

Ø Multi-tasking

Ø Goal driven

Instructions to apply

Your CV to meet the following criteria:

1. Limit to one 1 page.

2. Contact Details

3. A photo

4. Experience Summary (Job Title, Company, Period)

5. Educational qualifications

6. Comment on Language Proficiency.

7. Keep it simple. Use a white background for the CV.

Interested candidates can send their CVs in the above manner to ags.hrm23@gmail.com or WhatsApp 70819244 (no calls). Please mention the post that you are applying for in the subject line.

Job Type: Full-time

Work Location: In person