Customer Care Specialist ( French Speaker )

HBS Group is a strategic partner for entrepreneurs, investors, and expatriates navigating Dubai's dynamic market. Established in 2006, we have expanded from real estate services to offer a comprehensive array of business solutions through our specialized brands. Our offerings include real estate, property management, corporate services for French-speaking clients, and a private office platform for international high-net-worth individuals. With over 50 professionals and new locations added since 2021, we provide bespoke solutions, fostering transparency, problem-solving, and long-term partnerships. Our mission is to empower clients to thrive through expertise-driven services and innovative strategies.

Role Description

This is a full-time, on-site role for a Client Support Executive (French Speaker) based in Dubai. The role involves delivering an exceptional customer experience by addressing client needs, managing accounts, and providing support tailored to ensure high levels of client satisfaction. Responsibilities include managing client communications, building and maintaining strong relationships, delivering consultation services, and supporting sales opportunities by identifying client challenges and tailoring solutions to meet their requirements.

Important: Only applications submitted directly through this job advertisement will be reviewed. CVs sent via WhatsApp, email, or any other channel will not be considered

Qualifications

• Strong Customer Satisfaction and Communication skills, including fluency in French and English
• Experience in Account Management and building lasting client relationships
• Knowledge of Sales processes and the ability to identify and pursue business opportunities
• Ability to provide Consulting services to address client needs and offer tailored solutions
• Proficiency in problem-solving and delivering client-focused solutions
• Excellent organizational and time-management skills
• Prior experience in the real estate or corporate service industries is a plus