Customer Care(Inbound & Outbound / Telesales)

About Enablers:

Enablers is a leading company based in Lahore, Pakistan, focused on empowering youth through e-commerce, freelancing, and digital business skills. Our mission is to provide training, resources, and support to help individuals start their own online businesses and succeed in international marketplaces.

Job Responsibilities:

•Handle inbound calls and provide accurate information, support, and issue resolution to customers.

•Make outbound calls for follow-ups, telesales, feedback, or customer updates.

•Maintain call logs and update customer information in the CRM system.

•Provide professional and polite customer service at all times.

•Achieve sales targets if required (telesales/upselling).

•Coordinate with internal teams to ensure smooth operations.

Requirements:

• 1–2 years of proven experience in Call Center, Customer Service, or Telesales.

• Strong communication and telephone-handling skills.

• Ability to manage inbound and outbound calls confidently.

• Basic computer knowledge and experience with CRM or call-logging software.

• Positive, patient, and problem-solving attitude.

• Ability to work in a fast-paced environment.

What We Offer:

• Competitive salary + attractive commission structure

• Professional and friendly work environment

• Training and career growth opportunities

• Permanent position after successful probation

How to Apply:

You can directly apply on Indeed by submitting your updated CV through the Apply button.

Job Type: Full-time

Work Location: In person