Customer Co-ordinator

We are looking for a dedicated Customer Co-ordinator to be the vital link between our customers and our internal teams, ensuring smooth operations and high client satisfaction.

Key Responsibilities :

1. Customer Communication : Serving as the primary point of contact for customer inquiries, providing timely and professional responses via phone, email, and chat.

2. Order Management : Processing customer orders accurately, tracking their status, and coordinating with the logistics and production departments for timely delivery.

3. Issue Resolution : Investigating and resolving customer complaints and issues efficiently, escalating complex problems when necessary, and maintaining a positive customer relationship throughout the process.

If you are a motivated team player ready to take on this exciting role, please send your resume and a brief cover letter outlining your relevant experience to us.

Job Types: Full-time, Permanent, Contractual / Temporary
Contract length: 36 months

Pay: ₹9,650.55 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person