Customer Dialing Agents/ CSR - (O/A Level Students) Evening Shift

1AZ0 Marketing Pvt Ltd.

Call Center Representatives

Our organization is well-established and provides a professional and career-oriented environment. We pride ourselves on having a friendly and motivating workplace. We encourage female candidates to apply. Both fresh and experienced applicants are welcome, and we offer training for those who are new to the field. Candidates should possess strong English communication skills.

Salary: Rs 30,000 to Rs 40,000 per month (including commission, and bonuses)

Responsibilities:

• Manage large amounts of outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Job Requirements:

- Fluency in english is must

- Ability to work night shifts

- Leadership capabilities

- Punctuality and a strong work ethic

Job Types: Full-time, Part-time

We offer a competitive basic salary along with an excellent commission structure.

Job Types: Full-time, Part-time

Pay: Up to Rs35,000.00 per month

Language:

• english with fluency (Required)

Work Location: In person