Customer Enrollment Representative

Coastal Crest Strategies is a renowned leader in the marketing and sales industry. Based in the Riverview, FL area, we are thrilled to announce an opening for a Customer Enrollment Representative. Our Customer Enrollment Representative team is crucial to driving brand awareness through engaging outreach campaigns designed to grow Coastal Crest Strategies & our clients' customer base. We believe effective marketing is about more than just reaching an audience—it's all about building meaningful connections that drive actual results.

At Coastal Crest Strategies, we believe in creating seamless connections that power homes and communities. Our experienced team specializes in delivering tailored solutions for Frontier, ensuring every customer receives reliable service with exceptional care. With a proven track record in sales, client satisfaction, and results, we’re here to help households stay connected to what matters most. The Customer Enrollment Representative role is a full-time position, and the successful candidate will have the unique opportunity to immerse themselves in hands-on marketing projects, contributing directly to the growth and success of our firm.

Looking for a career that rewards hard work and a positive attitude? We're on a mission to bring top-tier internet and communication solutions to our community, and we seek a Customer Enrollment Representative to join our team in Riverview, FL. If you are ready to build genuine relationships while being the face of a well-known company, this is the perfect opportunity!

Responsibilities of a Customer Enrollment Representative:

• As a Customer Enrollment Representative, you’ll serve as the primary point of contact for new and existing customers, expertly guiding them through the sales process for Frontier Communications products and services.
• Conduct engaging face-to-face consultations to understand customer needs and recommend the best-fit internet, TV, and phone solutions.
• Drive sales growth by actively pursuing new leads, managing a sales pipeline, and closing deals with confidence.
• Educate customers on the features and benefits of Frontier's service offerings, highlighting how they can improve their daily lives.
• Maintain comprehensive knowledge of current promotions, product specifications, and the competitive landscape to address customer questions and objections effectively.
• Accurately process new customer enrollments and service upgrades, ensuring all information is correctly captured in our CRM system.
• Collaborate with team members and leadership to share best practices and contribute to a supportive, high-energy sales environment.
• Participate in regular training sessions to stay updated on the latest telecom technologies and sales techniques.

Qualifications and Skills of a Customer Enrollment Representative:

• A high school diploma or GED required
• 1–2 years of experience in customer service, hospitality, marketing, or similar customer-facing roles preferred but not mandatory
• Exceptional interpersonal and communication skills, with the ability to build rapport quickly and effectively.
• A strong desire to learn and grow within the sales, marketing, and/or telecommunications industry.
• Proven ability to work both independently and as part of a collaborative team.
• Goal-oriented mindset with a track record of meeting or exceeding sales targets.
• Excellent problem-solving skills and a positive, can-do attitude.
• Reliable and punctual, with a strong work ethic. Reliable transportation to our Riverview office each day is required.

Benefits

• Weekly pay with uncapped earning potential.
• Opportunities for rapid advancement into leadership and management roles.
• Access to our mentorship program to help you excel in your career.
• A fun, supportive, and motivating team culture.
• Regular team-building events and company outings.

This is a commission-based role, where you can earn unlimited income based on your performance. Excited to be a part of Frontier? APPLY NOW for a chance at a lucrative career!

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Opportunities for advancement
• Professional development assistance

Work Location: In person