Customer Experience Expert

4. Customer Experience ExpertCompany: Industry Diversified Group Job Location Riyadh, Saudi Arabia Career Level Senior (Team Leader/Staff Supervisor) Date Posted 28-10-2025 Ref. Number 165775 Years of Experience: 16 - 16 Customer Experience ExpertJob Description and Requirements: Customer Experience Expert for our Semi-government client in Riyadh. : Utilities experience is a must, preferable experience will be in water sector. Bachelor's degree in business or related field. Master preferred. 20+ years of Industry experience in a companies having a successful & recognized CX Program In-depth knowledge of customer experience best practices and trends Experience leading and managing a team of customer experience professionals Professional certification in customer experience or a related field Proven project management experience Flexibility and adaptability to change Strong commercial acumen demonstrated while serving as a trusted confidant and advisor. Strong knowledge of Microsoft Excel, PowerPoint, BI and Access. Highly productive working under pressure and within time constraints. A creative and agile approach to workplace challenges creative and agile approach to workplace challenges. Kindly send CVs to / : Industry Diversified Group Job Location Riyadh, Saudi Arabia Career Level Senior (Team Leader/Staff Supervisor) Date Posted 28-10-2025 Ref. Number 165775 Years of Experience: 16 - 16