Customer Experience Manager

Good Life RV is searching for a high energy, positive, and motivated Customer Experience Manager to join our rapidly growing business. Applicants must be confident, up-beat, willing to work hard and have a strong desire to succeed. Our employees are the backbone of the company, and we hold each one to the highest degree of professionalism. We credit these beliefs as the reason for our success. We are growing at an incredible pace, and we are looking for individuals who want to be a part of that success. Once hired at Good Life RV, we will work continually with you to ensure your success.

Our Mission: To achieve and maintain such distinction in the Recreational Vehicle industry that the dealership gains a first-class reputation for customer service and loyalty which draws new and repeat customers year after year.

Position Overview: The Customer Experience Manager is responsible for promoting the business through digital and in-store initiatives, maintaining an up-to-date website along with a social media presence, while strengthening customer relationships through communication and support.

Job Description

• Implement strategic marketing plans to promote RV sales, service, and accessories.
• Maintain and update the dealership website and social media with inventory and promotions.
• Create content for and maintain all digital signage displayed throughout the dealership.
• Collaborate with management to align marketing efforts with overall business objectives.
• Communicate with customers to ensure a positive experience.
• Other duties as assigned.

Qualifications

• High School Diploma or equivalent required.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Create thinking and the ability to develop marketing strategies.
• Proficient with Microsoft Office Suite or related software.

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Flexible spending account
• Employee Assistance Program
• Employee discount
• Referral program

Thank you for your interest in Good Life RV!