Customer Experience & Marketing Coordinator (Events, Social Media, In-Store Engagement)

Are you creative, outgoing, and love working with people and puppies?

This role combines social media, event planning, content creator and in-store customer interaction in a fun, fast-paced environment.

Base pay of $16-$17 per hour PLUS additional earning opportunities through bonuses, event incentives, and commission. Target range $38,000-$50,000.

What You’ll Do

• Plan and coordinate in-store and mall events (puppy yoga, educational sessions, amateur puppy photos, promotions, community events)
• Build relationships with mall management and local businesses
• Create and post social media content (photos, videos, reels, stories)
• Capture daily content in-store (puppies, customers, behind-the-scenes)
• Manage and send email and text campaigns to our customer database
• Engage with customers in-store, answer questions, and create a welcoming experience
• Help guide families through the process of finding the right puppy when needed
• Maintain a clean, organized, and positive store environmen.

What We’re Looking For

• Outgoing, friendly, and comfortable talking to people
• Organized and able to follow through on tasks
• Creative eye for content and social media
• Comfortable using (or learning) email/text marketing systems
• Reliable and consistent—this role requires follow-through
• Comfortable being part of a sales-focused retail environment
• Retail or customer service experience preferred

Compensation

• $16-$18 per hour
• Weekly social media performance bonuses
• Event-based bonuses
• Monthly team performance bonuses
• Light sales commission opportunities
• Target range $35,000-$50,000

Schedule

• Flexible schedule including nights and weekends
• Full time

Why Join Us

• Work in a fun, fast-paced environment surrounded by puppies
• Be part of a growing business with room for advancement
• Creative freedom to bring your ideas to life
• Opportunity to grow into a leadership or marketing role

Location

Orange Park Mall – Orange Park, FL

How to Apply

Please apply with your resume and (if available) links to any social media accounts or content you’ve created.

Bonus: Include a short paragraph with one event idea or social media idea you would try for our store.

Job Type: Full-time

Pay: $16.00 - $22.00 per hour

Benefits:

• Employee assistance program
• Employee discount
• Flexible schedule
• Paid time off
• Professional development assistance
• Tuition reimbursement

Experience:

• Content creation/Social Media: 1 year (Preferred)
• Promotions/Outreach: 1 year (Preferred)
• Retail Sales : 1 year (Preferred)

Work Location: In person