Emirates Airlines - Other locations

An international airline is looking for a Customer Service representative in Dubai to manage customer complaints, enhance service quality, and maintain client loyalty. The ideal candidate will have a Bachelor's degree, over 3 years in customer service, and strong communication skills in English. The role involves investigating complaints, coordinating with department managers, and ensuring customer satisfaction. The position offers attractive salary and travel benefits, along with a dynamic working environment in the Emirates Group.

As a crucial link between customers and the airline, you will resolve service issues, collaborate with department leaders to address complaints, and champion initiatives that foster loyalty. The energetic Emirates Group setting offers global exposure, attractive perks, and an opportunity to make a meaningful impact on passenger satisfaction.

Customer Experience & Service Recovery Coordinator

Customer Service

Complaint Management

Communication Skills

Client Relationship Management

Conflict Resolution

Coordination

Problem Solving

Join Emirates Airlines - Other locations and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.