Customer Experience Specialist

Job Description:

SISA Marketing operates across multiple countries in the Middle East, providing marketing research, consultancy services, and customer experience development plans. The company focuses on boosting customers' happiness and loyalty by offering tailored solutions to improve business performance.

Role Description

This is a part-time on-site role in Dubai and Other Emirates, for a Customer Service Evaluator (Mystery Shopper). The role involves evaluating customer service interactions, providing feedback, and analyzing customer experience data to improve service quality and satisfaction.

Qualifications

• Customer service evaluation skills
• Data analysis and reporting skills
• Excellent communication skills
• Attention to detail and accuracy
• Ability to work independently and collaborate with teams
• Knowledge of customer experience best practices
• Experience in market research or consultancy services is a plus

Why Work With Us:

• Flexible, part-time work with competitive pay.
• Gain insights into diverse industries.
• Join a supportive and professional team.

How to Apply:

If you meet the above criteria and are interested in joining our evaluator network, please register by creating your profile at: https://www.my.sisadubai.com/new-user-reg.html

Please ensure your profile is complete and up to date. Shortlisted candidates will be contacted for upcoming assignments.

Note: This is a part-time, project-based opportunity. We do not sponsor visas or provide employment benefits.

We look forward to receiving your application. Thanks

Job Type: Part-time

Pay: AED50.00 - AED200.00 per day

Expected hours: 1 – 5 per week

Education:

• High school or equivalent (Required)

Language:

• English fluently (Required)