Customer Focused Administrative Assistant

Job summary

This role will provide administrative support to one of our branches. We are seeking an outstanding customer focused Administrative Assistant to join a fast growing company to provide a high quality administration service.

Main Duties:

• Deal with clients on daily basis over the phone and by email, maintain relationships with them, ensure their satisfaction, handle complaints and requirements
• Liaise with clients in person at the training field on a daily basis
• Follow up on payments and handle collection of money whenever necessary
• Use company-based computer system to record payments and entry data
• Carry out other appropriate general office duties as assigned by the management
• Provide administration support to the team

Required Skills

• IT Literate in Word, Outlook & Excel
• Strong customer service and sales skills
• Excellent oral and written communication skills and outstanding telephone manner in English
• Excellent command of spelling and grammar
• Highly organised with strong attention to detail
• Experience working in relevant environment/s, i.e. Office environment in UAE
• Ability to work effectively within a team and independently
• Self motivated and dedicated
• Excellent time management
• Ability to carry out administrative tasks quickly and accurately
• Ability to build and maintain effective working relationships with clients and colleagues
• Professionalism in dealing with clients
• UAE drivers license is required for this job role