Customer Outreach Representative

At Nashville Associates, we are dedicated to creating purposeful partnerships that support the mission of non profit organizations across the Nashville region. We are currently seeking a community-oriented Customer Outreach Representative to join our team. In this Customer Outreach Representative role, you will serve as a key connector between charitable causes and the public, ensuring that every non profit we work with is represented with integrity, professionalism, and heart.

The Customer Outreach Representative will be responsible for supporting campaigns that highlight the goals and values of each non profit partner we serve. The Customer Outreach Representative will be working with members of the public to raise awareness, answer questions, and encourage meaningful engagement with local initiatives. This Customer Outreach Representative position is ideal for individuals who are passionate about service and skilled in communication.

Customer Outreach Representative Responsibilities:

• Serve as a Customer Outreach Representative for non profit partners by participating in, in person events and engaging the community on their behalf.
• Share each non profit’s message clearly with diverse audiences to ensure understanding and interest.
• Build trust and connections with community members, donors, and local stakeholders through meaningful conversations.
• Record detailed notes on outreach activities, capturing feedback and community engagement data accurately.
• Work closely with team members to coordinate efforts and support the overall success of each outreach campaign.

What We’re Looking For in a Customer Outreach Representative:

• Bachelor’s Degree in Communications or related field preferred but not required
• Previous customer-facing or outreach experience
• Excellent interpersonal and communication skills
• Interest in supporting non profit missions
• Ability to work independently and as part of a team
• Reliable, professional, and community-focused

Job Type: Full-time

Pay: $736.00 - $1,000.00 per week

Benefits:

• Health insurance

Work Location: In person