Customer Relation Executive

Position: Customer Relationship Executive (B2B Inside Sales)

Department: Client Relations / Inside Sales

About AAKARYA

AAKARYA is a growing furniture brand that designs and supplies stylish, high-quality furniture for hotels, restaurants, resorts, and modern homes.We blend design, craftsmanship, and service to create spaces that stand out.

Join a creative, growing furniture brand and help design spaces that inspire.

Job Description

This is an office-based role (no fieldwork) where you’ll interact with interior designers, architects, and project buyers—helping them select the right furniture for their projects.

You’ll manage client calls, WhatsApp chats, and follow-ups, prepare quotations, and maintain lead records using Excel or CRM.Your role is to ensure every client feels guided, supported, and confident about their choices.

Key Responsibilities

• Communicate with interior designers, architects, and buyers regarding their furniture needs.• Recommend suitable furniture options and share product information.• Prepare and send quotations and proposals.• Manage leads and follow-ups using Excel or CRM tools.• Maintain clear, professional, and consistent client communication.• Build strong, long-term client relationships.

Requirements

• 1–3 years of experience in sales, client servicing, or interiors-related roles.• Good spoken and written English communication skills.• Comfortable using Excel, and MS Applications.• Organized, confident, and polite with strong follow-up habits.• Interest in design and aesthetics is a plus.

What We Offer

• Fixed monthly salary (₹20,000–₹30,000) + incentives on successful sales.• Professional and respectful work environment — no fieldwork, no late hours.• Exposure to premium clients in hospitality and interior design.• Opportunity to learn, grow, and build a long-term career in the furniture industry.

Key Skills: B2B Sales, Client Servicing, Furniture Sales, Inside Sales, Communication Skills, Excel.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person