Customer Relationship Management Executive

Customer Relationship Management Executive

We are looking for confident and presentable CRM Executives to join our team. This role is ideal for freshers or candidates with up to 1 year of UAE experience who are passionate about customer engagement and relationship management.

Key Responsibilities

• Manage customer interactions via calls, emails, and messaging platforms
• Handle inquiries, follow-ups, and customer support professionally
• Maintain accurate customer data in the CRM system
• Coordinate with internal teams to ensure excellent customer experience
• Support lead management and customer retention activities

Requirements

• Arabic speaking is an added advantage
• Good communication skills in English
• Presentable, confident, and customer-focused
• Fresher or up to 1 year of UAE experience
• Basic knowledge of CRM tools is a plus

Seniority level

Entry level

Employment type

Full-time

Job function

Business Development and Sales

Industries

Human Resources Services

Location

Dubai, United Arab Emirates