Customer Relationship officer/Merchandiser

Industry: Manufacturing

Experience: 2 -3 Years proven experience in the relevent field

Education: B.Com /BBA/Any relevant diploma

Salary: Depends on profile

Location: Ugoki Sialkot

Job Description

• Excellent verbal and written communication skills.
• Familiar with customer relationship management (CRM) systems.
• Attention to detail and accuracy in documentation.
• Respond to customer inquiries and provide information or assistance as needed
• Handle customer complaints and work towards resolving them in a timely and satisfactory manner
• Maintain a high level of professionalism in all customer interactions
• Collaborate with internal teams to address customer needs and improve customer satisfaction
• Identify opportunities to enhance customer experience and suggest improvements to processes
• Maintain accurate records of customer interactions and transactions
• Stay up-to-date on company policies, products, and services
• Proactively reach out to customers to ensure their satisfaction and address any potential issues

Job Type: Full-time

Pay: Rs40,000.00 - Rs50,000.00 per month

Ability to commute/relocate:

• Sialkot: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Work Location: In person