Customer Response Executive (Females Only)

Job Description:
We are looking for a polite, responsive, and customer-focused Customer Response Executive to handle customer inquiries and provide timely support across calls, messages, and online platforms. The ideal candidate should have strong communication skills and a calm, solution-oriented attitude.

Key Responsibilities:

• Respond to customer inquiries via phone calls, WhatsApp, email, and social media
• Provide accurate information about products/services
• Handle complaints professionally and resolve issues efficiently
• Maintain customer records and follow up when required
• Coordinate with sales and operations teams for quick resolutions
• Ensure high customer satisfaction and positive brand experience

Requirements:

• Strong verbal and written communication skills
• Customer-friendly attitude with problem-solving skills
• Ability to handle multiple chats/calls professionally
• Basic computer skills (MS Office, CRM, email)
• Prior experience in customer support or call handling is a plus
• Ability to work under pressure and meet response timelines

Benefits:

• Competitive salary
• Supportive and professional work environment
• Career growth opportunities
• Training provided (if required)

How to Apply:
Interested candidates may apply with their updated CV.

Job Type: Full-time

Pay: From Rs40,000.00 per month

Work Location: In person