Customer Sales Representative

Job Summary

The Customer Sales Representative is responsible for interacting with customers, identifying their needs, providing product information, and ensuring a smooth sales process. The CSR builds strong customer relationships, increases sales, and maintains excellent service standards.

Key Responsibilities

• Respond to customer inquiries through calls, messages, email, or in-person interaction.
• Understand customer requirements and recommend services.
• Follow up with potential customers to close sales.
• Maintain accurate records of customer interactions, sales, and follow-ups.
• Resolve customer complaints professionally and ensure customer satisfaction.
• Communicate offers, discounts, and promotions effectively.
• Meet or exceed monthly sales targets.
• Maintain product knowledge and stay updated with new launches or changes.

Skills & Competencies

• Strong communication and interpersonal skills.
• Customer-focused attitude.
• Ability to persuade customers and close sales.
• Problem-solving and conflict-resolution skills.
• Basic computer proficiency (MS Office, CRM tools).
• Active listening and patience.
• Ability to work under pressure and meet targets.

Qualifications

• Minimum: Intermediate
• Experience in customer service or sales (preferred but not mandatory).
• Fresh candidates with good communication skills are encouraged to apply.

Salary & Benefits (Optional Section)

• Competitive salary based on experience.
• Sales incentives .
• Professional growth and training opportunities.

Apply Now: jobs@finexcloud.com

Job Type: Full-time

Work Location: In person