Customer Sales Representative/ CSR/ Outbound Calls

Key Responsibilities:

• Sales and Lead Generation: Initiate cold and warm calls to potential and existing customers to sell products or services and identify new business opportunities.
• Customer Interaction: Engage with customers, providing information, answering questions, handling objections, and resolving issues.
• Customer Relationship Management: Build and maintain relationships with customers, gather feedback, and ensure customer satisfaction.
• Data Management: Accurately record customer interactions, feedback, and other relevant information in a Customer Relationship Management (CRM) system.
• Target Achievement: Work to meet individual and team sales targets and Key Performance Indicators (KPIs).
• Product Knowledge: Maintain a thorough understanding of the company's products, services, and current promotions.

Required Skills

• Communication Skills: Excellent verbal communication and interpersonal skills are essential for effective customer interaction and persuasion.
• Persuasion Skills: The ability to clearly explain products or services and convince potential customers of their value.
• Resilience: The capacity to handle rejection and objections effectively.
• Customer Focus: A proactive approach to providing support and addressing customer needs.
• Organizational Skills: Strong time management and data entry skills for managing customer information and call logs.

Typical Duties

• Initiate calls from a provided list or script.
• Present and explain products, services, and prices.
• Obtain and enter customer information and order details.
• Update customer contact information and account details.
• Follow up with customers to ensure satisfaction.
• Submit sales and activity reports to management.

Job Location: Near PIA Road wapda town lahore

Job Type: Full-time

Salary: From Rs30,000.00-40,000.00 Basic per month

Timmings: Afternoon

Basic Salary + Commission + Perks and rewards + Transportation for females only

Job Type: Full-time

Pay: Rs30,000.00 - Rs40,000.00 per month

Work Location: In person