Customer Service

We are looking for a professional and friendly Customer Service Representative to join our team in Dubai Bur Dubai near ADCB Metro Station. The ideal candidate will handle customer inquiries, manage phone calls and messages and provide excellent support to ensure client satisfaction. The candidate should have strong communication skills, a positive attitude, and basic computer knowledge.

Responsibilities

• Handle customer calls, emails, and WhatsApp messages
• Provide accurate information and resolve issues promptly
• Maintain records of customer interactions and feedback
• Coordinate with internal teams to ensure smooth operations
• Uphold company service standards at all times

Requirements

• Minimum 1 year of experience in customer service or front desk
• Good English communication (Arabic or Hindi is a plus)
• Basic computer and typing skills
• Friendly, patient, and professional behavior

Key Skills

• Typing
• Data Entry
• Customer Service
• Basic Math
• Computer Skills
• Windows
• Banking
• Upselling
• Pricing
• Sanitation
• Cash Handling
• Stocking

Salary: AED

Location: Dubai Bur Dubai near ADCB Metro Station

Working Hours: 9 hours (with 1-hour break)

Visa Accommodation: Provided by company

Employment Type: Full Time

Experience: years

Vacancy: 1