Customer Service / Admin Assistant (Inside Sales) – $19+/hr + Bonuses | No Nights/Weekends

Customer Service / Admin Assistant (Inside Sales) – $19+/hr + Bonuses | No Nights/Weekends

Now Hiring: Customer Service + Admin Assistant (with Inside Sales Focus) Shelby Township, MI | Full-Time | Starting at $19/hr + Performance Pay

We are a fast-growing residential cleaning company looking for a sharp, reliable, and people-focused professional who thrives in customer service and is confident making recommendations and closing opportunities over the phone.

This is not just an admin rolel, this is a career-track position for someone who wants to grow into leadership, operations, or sales.

What You’ll Be Doing

This is a hybrid role combining Customer Service, Scheduling/Dispatch, and Inside Sales:

Customer Service + Sales

• Answer inbound calls, texts, and online inquiries
• Convert leads into booked jobs (soft sales, not pushy)
• Recommend services, upgrades, and recurring cleanings
• Handle customer concerns, re-cleans, and retention

Scheduling & Dispatch

• Schedule and optimize daily routes for cleaning technicians
• Adjust schedules in real-time (call-offs, changes, add-ons)
• Communicate clearly with both customers and field staff
• Maintain accurate customer notes, pricing, and preferences

Admin + Operations Support

• Use systems like Microsoft Office (Word, Excel)
• Track jobs, update records, and manage workflow
• Support team coordination and daily office operations

What We’re Looking For (READ THIS CAREFULLY)

We are only considering candidates who meet ALL of the following:

• 1+ year of Customer Service experience (office or phone-based)
• Comfortable with inside sales / upselling / booking services
• Strong computer skills (Excel, typing, multitasking systems)
• Clear, professional phone communication skills
• Highly organized and able to manage multiple tasks at once
• Reliable, punctual, and solution-oriented

Bonus if you have experience in:

• Scheduling/dispatching
• Cleaning industry, home services, or call center
• CRM or booking software

Pay, Benefits & Growth

• Starting Pay: $19/hr
• 90-Day Review: Performance-based raise opportunity
• Bonuses + Commission for bookings and performance
• Weekly Pay (Direct Deposit)

Benefits Include:

• Medical & Dental Insurance
• Paid Holidays
• Paid Vacation (after 90 days)
• 401(k) with Company Match
• No Nights or Weekends
• Supportive, team-driven environment
• Real growth path into leadership roles

Why This Role Stands Out

• You’re not stuck doing repetitive admin work, you’ll learn sales, operations, and leadership
• Your performance directly impacts your pay and growth
• You’ll be part of a structured, growth-focused company, not chaos
• Your voice matters, we value input and initiative

Schedule

• Monday to Friday
• Day Shift (8-hour shift)
• No nights. No weekends.

Important

This role moves fast and requires someone who can think, communicate, and solve problems quickly. If you’re looking for something slow-paced or purely clerical, this is not the right fit.

Apply Now

If you’re dependable, sharp on the phone, and ready to grow into something bigger — we want to hear from you.

Pay: From $19.00 per hour

Benefits:

• 401(k) matching
• Paid time off
• Paid training

Work Location: In person