Customer Service Administrative Assistant

Seed Factory Northwest is a family-owned wholesaler where we work as a team to produce top quality bird & grass seed for our customers. The tasks for this position are varied and require accuracy, honesty, a positive attitude, and the ability to multi-task. Attention to detail will be a requirement as data entry is the key component of this position.

Part of this position will include customer visits, acting as a Company Representative to interact with our customers. You will bring them new products, help them with stocking totals, and return reporting any concerns. This part of the position will be approximately one day every other week or at least once a quarter.

Previous experience and pre-employment testing of your skills is required. We follow OSHA guidelines and you will have to pass a pre-employment drug test. Please don’t apply if you have used in the last 45 days or plan to use in the future.

We use extensive nuts and grass seed in our facility, if you are allergic please do not apply.

Duties:

• Confirm & Enter Orders
• Answer Phones
• Use QuickBooks
• Utilize Microsoft Software such as Outlook, Excel, Word & One Drive
• Print labels
• Label bags
• Help will call and walk-in customers
• Handle customer service inquiries
• Office filing
• Invoicing
• Maintain trucking logs
• Customer visits throughout Western Washington
• Other duties as assigned

Requirements:

• Able to pass pre-employment skills and drug test
• Attention to detail
• Good communication skills
• Ability to multi-task
• Team player
• Friendly attitude
• Able to lift 1-50 lbs. (some product is in 50# bags)
• Reliable vehicle for customer visits

Wages & Hours:

• Full Time approximately 30-34 hours
• 6:00am-3:30pm Monday, 7:00-3:30pm Tuesday, 8:00am-3:30pm Wednesday & Thursday (Wednesday can fluctuate with customer visits after first 6 months)
• $22.00 per hour (review/raise potential at 90 days)

Benefits (after 90 days):

• Medical
• Dental
• Vision
• 401K
• 401K company matching
• PTO

Pay: $22.00 per hour

Expected hours: 30.0 – 34.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• data entry: 1 year (Preferred)

Work Location: In person