Customer Service Administrator – $18–$21/hr

Love Where You Work!

At Towne Properties, we build more than communities—we build careers. Join a Top Workplace (2018–2025) and grow with a company that values professionalism, service, and long-term success.

Customer Service Administrator – $18–$21/hr

Location: Raleigh, NC (Carolina Regional Office)
Schedule: Monday–Thursday, 8:00 AM–5:30 PM; Friday, 8:00 AM–1:00 PM
Job Type: Full-Time (On-Site)

What You’ll Do

Serve as the primary contact for residents, homeowners, and Board members
Provide reception coverage in the mornings, greeting visitors and managing incoming calls
Support Community Support Assistant (CSA) responsibilities in the afternoons
Provide high-level administrative support, including reports, correspondence, and record management
Manage resident communications and ensure timely, accurate responses
Prepare newsletters and official community communications
Support Board operations and track follow-up items
Maintain front desk professionalism and assist with office operations

What You Bring

2+ years of customer service and administrative experience
Prior HOA experience a plus
Strong business writing and professional communication skills
Proven ability to manage multiple priorities with accuracy and efficiency
Advanced proficiency in Microsoft Office (SharePoint/OneDrive preferred)
High level of professionalism, discretion, and problem-solving ability
Valid driver’s license, reliable transportation, and auto insurance

Compensation & Benefits

Medical, dental, vision, life insurance, and FSA options
401(k) with company match
Paid time off, holidays, vacation, and personal days
Training and career development through Towne University
Referral bonuses, recognition programs, and a supportive team environment
Why Towne Properties?
Family-owned and operated since 1961
Recognized as an Energage Top Workplace (2018–2025)
Opportunities for long-term growth and advancement

Apply today and grow your career with Towne Properties—where we build great places to Live, Work, Shop & Play®!

Towne Properties is an Equal Opportunity Employer. Employment is contingent upon successful completion of background and MVR screening.