Confidential

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 The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
 
 
 
 
 
 
 Responsibilities
 
 
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 Communicate with customers via phone, email and chat
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 Provide knowledgeable answers to questions about product, pricing and availability
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 Work with internal departments to meet customer's needs
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 Data entry in various platforms
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 Qualifications
 
 
 
 
 
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 At least 1 - 2 years' of relevant work experience
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 Excellent phone etiquette and excellent verbal, written, and interpersonal skills
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 Ability to multi-task, organize, and prioritize work
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Engaging directly with customers through phone, email, and chat channels, you’ll answer product questions and resolve inquiries to ensure a seamless experience. By collaborating with internal teams and providing knowledgeable support, your efforts turn satisfied clients into loyal brand advocates—making each interaction impactful.

Customer Service Agent

Customer Communication

Phone Etiquette

Data Entry

Multi-tasking

Verbal Communication

Written Communication

Interpersonal Skills

Customer Relationship Management (CRM) tools

Email Communication

Chat Support

Join Confidential and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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