Customer Service and Dispatch Coordinator

NOW HIRING: Customer Service & Dispatch Coordinator
Beetle’s Plumbing Solutions – North Royalton, OH

We’re a growing, family-owned plumbing company looking for a dependable, people-focused Customer Service & Dispatch Coordinator to join our team. This role is a key part of our daily operations and offers opportunity for growth as our company continues to expand.

Position Details:

• Part-time with potential for full-time
• In-person position only
• Must be available starting 7:30 AM
• Tuesdays & Thursdays required till May.
• Occasional Saturdays (phone travels with you; no office presence required)
• Must be flexible to work full-time hours when needed

What You’ll Do:
The Customer Service & Dispatch Coordinator is the first point of contact for our customers and a critical link between our office and field technicians. Responsibilities include, but are not limited to:

• Answering phones promptly and professionally
• Booking and dispatching service calls efficiently
• Supporting technicians throughout the day
• Communicating clearly with customers
• Ensuring every customer feels heard, cared for, and informed
• Light administrative support

Location:
9841 York Alpha Dr
North Royalton, Ohio

How to Apply:
Send resumes to wecare@beetlesplumbing.com

Interview Schedule:

• First interviews: Monday, January 12th (in person)
• Second interviews: January 16th
• Immediate hire needed

If you enjoy helping people, staying organized, and being part of a hardworking, supportive team, we’d love to hear from you!

Be part of a company that values customer service, teamwork, and growth.

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Work Location: In person