Customer Service and Purchasing

Overview
We are seeking a highly motivated and detail-oriented professional to join our team as a Customer Service & Purchasing Specialist. This hybrid role blends excellent communication skills with strong organizational abilities to handle both customer interactions and purchasing responsibilities.

Responsibilities

· Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.

· Manage communication with suppliers to ensure timely and cost-effective purchasing of goods.

· Monitor inventory levels and coordinate purchasing schedules.

· Assist in processing orders, tracking shipments, and maintaining accurate records.

· Collaborate with internal teams to support operational and customer needs.

· Maintain strong relationships with both customers and suppliers.

Qualifications

· Proven experience in customer service and/or purchasing roles in a manufacturing environment.

· Strong interpersonal skills with a dedication to delivering outstanding service.

· Excellent negotiation and organizational abilities.

· Proficiency in Sage ERP or similar and Microsoft Office.

· Ability to multitask, prioritize, and work effectively in a fast-paced environment.

Join us as we strive to provide exceptional service to our customers while fostering an engaging work environment for our team!

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Ability to Commute:

• Spokane Valley, WA 99212 (Preferred)

Work Location: In person