Customer Service Assistant - Strasburg

The Tuscarawas County Public Library System is seeking a motivated individual who will assume the role of Customer Service Assistant at our Strasburg location.

Position(s): Customer Service Assistant – Strasburg

Status: 15 hours per week (Part-Time)

Salary: $14.50/hour plus paid holiday, vacation, and sick time.

Qualifications: High School Diploma or equivalent; job experience and/or equivalent preferred; may be required to load, unload, lift, shelve, transfer and/or transport materials up to 50 lbs including cargo and bookdrop; provide own transportation in fulfillment of job duties; be available evenings and weekends.

Job Responsibilities: Under the supervision of the Branch Supervisor, the Customer Service Assistant will perform a variety of library procedures; provide high quality customer service, programs, and materials to Library clients; and promotes Library service to all customers. Duties include but are not limited to:

• Provides quality circulation, reference, and reader’s advisory service to customers
• May plan, prepare, present, and/or assist with library programs
• Provides new customers with information about the Library; promotes Library information, services, and programs
• Provides Mobile Services Support
• May prepare and coordinate customer collections
• Interprets customers’ needs and refers them appropriately
• Assists with maintaining a clean and welcoming library environment

Job Requirements:

• Excellent oral and written communication skills; listening and interpersonal skills; organizational skills; public speaking skills
• Computer knowledge including Internet searching, familiar with Microsoft Word, e-mail skills and file management
• Comfortable with Mobile Technology: Tablets, E-readers, Laptop, Digital downloads

-

Interested persons should submit a completed job application along with three personal references through the online portal or directly to:

Human Resources Specialist

humanresources@tusclibrary.org

Tuscarawas County Public Library System

121 Fair Avenue NW

New Philadelphia, OH 44663

-

No phone calls, please. Please reach out via email with any employment inquiries.

-

-

Job Type: Part-time

Pay: From $14.50 per hour

Benefits:

• Flexible schedule
• Paid time off

Shift:

• Day shift
• Evening shift
• Morning shift

Work Location: In person